About us

tis.RO is the brand of New Compass Services SRL, a TSP/LSP (Translation/Language Service Provider) based in Cluj-Napoca, Romania. But we think of ourselves as more than a mere “service provider”. We think we are a bridge-builder. A path finder. A solutions creator. A compass needle.

We meet the demanding needs of a complex portfolio of customers – both direct clients and other LSPs, small and medium enterprises, NGOs, Romanian and foreign governmental agencies.

We strive to bring value not just to our customers, but also to our co-workers and our peers, as we strongly believe that a better, healthier market will benefit all of its stakeholders. We aim to enable our outsourced translators and revisers to become better professionals (by providing them with training opportunities, feedback and troubleshooting). In doing so, we serve them, ourselves and our clients.

 

Mission

Our mission is to provide excellence in language solutions for Romanian, relying on the workflows and procedures typical of a considerably larger organization while maintaining the flexibility and agility expected of a small company.

 

Timeline

  • 2003
    company incorporation in Constanța, Romania, to offer integrated language services (translation and localization, interpreting, revision, language training)
  • 2007

    we joined ELIA (European Language Industry Association)

    we started acquiring our first international clients

  • 2008
    business model shift: from covering most of the tasks in-house to outsourcing most of the translation work and focusing on project management and revision
  • 2009
    we became a member of AFIT (the Romanian Association of Translation and Interpreting Companies)
  • 2010

    we started using Plunet Business Manager for translation project management

    we redefined our core business and ceased to offer language training

  • 2012

    we joined Eulogia, a European alliance of premium translation companies

    we turned to memoQ as our main CAT tool; server version purchased

  • 2016
    we moved our core business in Cluj-Napoca

 

Facts and figures

20+million
words translated/revised and/or proofread
4500+
hours interpreted
30+
national and international industry events attended
100+
linguists in our database
20+
countries of origin of our clients
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